Skyline Chili

Record-Setting Communication Strategy for Skyline Chili

Restaurant Marketing

This campaign was a perfect blend of strategic communication, coordination, and community.

Jess Poe, Brandience Account Director for

Skyline Chili

This campaign was a perfect blend of strategic communication, coordination, and community. By helping Skyline Chili turn a milestone into a record-setting celebration, we energized fans across the country in a way that was fun, inclusive, and unforgettable.

Jess Poe, Brandience Account Director for

Skyline Chili

An iconic heritage brand beloved by Cincinnatians and fans nationwide, Skyline Chili, is known for its signature Coneys (signature chili-topped hot dogs) and unique chili recipe. As the brand approached its 75th anniversary, it sought a memorable way to celebrate with its devoted fans and expand its national presence.

Challenge

Skyline Chili wanted to mark its 75th anniversary with an activation that would:

  • Celebrate with loyal fans, both local and nationwide, by creating meaningful, shared experiences.
  • Use a record-breaking event as a unifying and inclusive celebration.
  • Generate excitement and amplify awareness.

The digital nature of the record-breaking attempt, most hot dog photos shared on Instagram in one hour, required a clear, engaging communication strategy to promote the event and meticulous coordination to ensure submissions followed official guidelines and were properly counted.

Solution

Skyline partnered with Brandience to promote its 75th Birthday Bash and World Record Attempt through a strategic communication campaign. The effort spotlighted the celebration at Cincinnati’s Fountain Square while driving nationwide engagement through a coordinated digital activation.

Key Elements:

  1. Robust Pre-Event Promotion: Leveraged social media, email marketing, and the Skyline Chili website to build anticipation and educate fans on how to participate correctly, either in-person at Skyline locations or online.
  2. Influencer Partnerships: Engaged local and national influencers to amplify the message and drive participation.
  3. Clear, Exciting Communication: Messaging was crafted to be enthusiastic and easy to follow, ensuring fans understood how to join the record attempt and have their posts count.
  4. Meticulous Coordination: A dedicated team monitored and validated Instagram submissions in real time to maintain the integrity of the Guinness World Record attempt.

Results

  • Thousands of fans participated both in person and online, successfully setting a new Guinness World Record, more than doubling the previous record for submissions.
  • The campaign united fans from coast to coast, reinforcing Skyline’s brand identity as a beloved, community-driven brand.
  • The event generated significant earned media and social media buzz, boosting brand visibility.
  • The campaign deepened emotional ties with loyal fans while attracting new ones through a fun, inclusive celebration.

Record-Setting Communication Strategy for Skyline Chili

Capabilities

Advertising
Digital
Social Media

Common Questions

What’s a common mistake brands make when it comes to brand creative?

Ignoring context; using the same creative across every channel instead of optimizing for audience attention and dwell time.

How does Brandience adapt design across platforms?

Through objective and tactical alignment upfront. Then, we tailor visuals, copy, and pacing for each medium’s audience.

Why is creative consistency important?

Consistency strengthens recognition and trust. Repetition of core brand elements helps audiences connect emotionally and cognitively faster.

What does “designing with context” mean?

It means creating marketing assets intentionally for their environment like digital, print, outdoor, or in-store so they resonate in the exact moment and mindset of the audience.

How does my retail brand stand out in a crowded market during the holidays?

To stand out to consumers during the holiday season, focus on relevance, value, and seamless experiences. Use AI and personalization to reengage shoppers who showed intent but didn’t convert.

Is mobile really that important?

Absolutely. According to EMARKETER, mobile now drives over 50% (56.5%) of ecommerce sales and influences in-store decisions.

How will inflation affect holiday shopping in 2025?

NRF projects inflation (PCE) will hover around 2.5% this year. While that, along with tariffs, is weighing on consumer sentiment, household finances remain stable. Retailers should expect cautious but steady spending with stronger growth in ecommerce than brick-and-mortar.

Should I still invest in Black Friday?

Yes, but don’t rely on it. Spread promotions throughout October and November to catch early shoppers.