Industry

Franchise Marketing

Our franchise marketing expertise blends franchisor-franchisee fluency with field experience, driving impactful results locally and nationally.

Sometimes I think our agency knows us better than we know ourselves.

Mike H., Co-Op President

Papa John’s

They continue to challenge us with a fresh perspective that keeps our marketing efforts sharp. We need an agency that can deliver smart, efficient solutions on a daily basis. Brandience never disappoints.

Mike H., Co-Op President

Papa John’s

Franchise Marketing

Franchise marketing can be hard for inexperienced agencies to navigate. There can be a lot of people who have a vote. We’ve partnered directly with a lot of franchisees, been hired by a lot of corporate franchisors, and helped both sides set up and manage many first-time co-ops.

Having former field marketing experience on our team helps us navigate all of these areas but so does having a model set up to drive results for franchised locations.

Being a franchise marketing agency smooths out the learning curve and allows us to more quickly get to helping you make more money than trying to figure out who’s on first.

Whether it’s working within current corporate brand guidelines to develop ideas for a market, looking at hyper-local digital media options to target people within each store’s trading area or working with the franchisor to create a national marketing effort that equally benefits all locations, we speak “franchise.”

And we not only speak it, we love it!

Partners in Franchise Marketing

Current and Former

Ashley
Biggby Coffee
Papa Johns
Skyline Chili
Tropical Smoothie Cafe
Valvoline

Healthcare Marketing Questions? We’ve Got Answers.

What healthcare marketing services does Brandience offer?

Brandience provides end-to-end marketing support tailored to healthcare organizations, including:

Our team understands HIPAA requirements, multi-location coordination, and the importance of trust in patient communications helping hospitals, specialty clinics, and healthcare providers grow responsibly.

What makes Brandience different from other healthcare marketing agencies?

Brandience blends retail-minded strategy with healthcare expertise, a combination that drives measurable patient action. We’re recognized by the Healthcare Advertising Awards for multiple healthcare campaigns and are known for:

  • Translating consumer insights into healthcare messaging.
  • Building campaigns that inspire trust while navigating complex regulations.
  • Delivering reporting transparency to clients and optimization to ensure performance.
What types of healthcare organizations has Brandience worked with?

We've partnered with a wide range of healthcare entities, including:

  • Regional health systems and hospital networks, like Mercy Health and TriHealth.
  • Specialty clinics, like EyeMed.
  • Telehealth and virtual-care service lines

Our strategies are tailored to each organization’s goals whether it’s increasing appointment volume, launching new service lines, or improving multi-location patient retention.

How does Brandience ensure compliance with healthcare regulations?

Brandience follows strict protocols to meet HIPAA, FDA, and other healthcare marketing standards. We use secure platforms, avoid PHI in campaigns, and stay current with regulatory updates to protect both our clients and their patients. These safeguards ensure campaigns are transparent, ethical, and patient-safe.

What marketing strategies work best for healthcare providers?

Every healthcare organization faces unique marketing challenges. Brandience draws on years of healthcare and consumer marketing experience to build strategies that fit your goals and regulations. From strengthening brand awareness to driving patient appointments, we customize every plan to deliver measurable, compliant results.

For example, when TriHealth formed a first-of-its-kind alliance with a nationally renowned heart care system, our team developed the “Unbeatable Heart Care” campaign to launch the partnership through a strategic mix of media channels. Within the first six weeks, the initiative generated 43 million digital ad impressions and 12,000 clicks to “Find a Doctor”, proving the power of an integrated, data-driven approach. Read the full case study.

How can healthcare brands use digital advertising to reach local patients?

Local visibility drives patient action. Effective strategies that Brandience may recommend include geo-targeted ads on Google, Meta, and programmatic DSPs to deliver location specific service messages that drive appointment bookings and brand or service line awareness.

How can healthcare organizations improve patient engagement through marketing?

Empathy and personalization are at the heart of effective healthcare marketing. Patients want to feel seen and understood, whether they’re scheduling a routine check-up or facing a serious diagnosis.

A study published in the Journal of Patient Experience (2023) show that empathetic, patient-involved communication directly improves satisfaction and loyalty.

Brandience turns these insights into compliant, human-centered campaigns that strengthen trust and retention.

How do you measure success in healthcare marketing campaigns?

With semi-recent HIPPA changes, tracking and measuring success for healthcare marketing has vastly changed. Brandience takes extreme measures to ensure that we are always targeting and tracking campaigns in HIPPA compliant ways.

Brandience tracks the metrics that matter most to your campaign, including:

  • Views, click-throughs, and engagement rates.
  • Lead conversions and appointment bookings (where data governance allows).

Dashboards provide real-time insights, and we adjust campaigns weekly to ensure optimal performance.

Franchise Marketing Questions? We’ve Got Answers.

What franchise marketing services does Brandience provide?

Brandience delivers full-scale franchise marketing and advertising support that balances national brand consistency with local relevance. We help franchisors and franchisees plan campaigns, activate creative assets, and measure performance across all markets.

Our franchise marketing services include:

  • National-to-local campaign strategy
  • Scalable creative development and brand playbooks
  • Franchisee onboarding and local marketing toolkits
  • Co-op advertising strategy and fund management
  • Localized digital and traditional media buying
  • Review and reputation management support
  • Geo-targeted ads
  • Multi-location performance reporting

Every program is tailored to the franchise’s operational model, budget structure, and growth goals.

What types of franchise brands has Brandience worked with?

Brandience has partnered with a wide range of franchise organizations across restaurant, retail, and healthcare verticals. Our experience includes established regional franchises as well as national brands with hundreds of locations.

Industries we’ve supported:

  • Quick-service and fast-casual restaurants (QSR)
  • Specialty retail
  • Healthcare systems
  • Professional services
  • Education

We adapt our strategies to each franchise’s operational model, growth trajectory, and market footprint.

How do you measure success in franchise marketing campaigns?

Brandience tracks results across every stage of the funnel and provides centralized reporting for franchisors and franchisees.

Key KPIs we monitor:

  • In-store traffic and footfall attribution
  • Lead generation and cost per lead (CPL)
  • Return on ad spend (ROAS) and cost-per-acquisition (CPA)
  • Local search performance
  • Social engagement and ad performance metrics

Brandience analyzes performance weekly and adjusts budgets, targeting, and creative assets to continuously improve ROI across every location.

What makes Brandience different from other franchise marketing agencies?

Brandience stands out for its retail-minded strategy, deep franchise expertise, and ability to align franchisor goals with the day-to-day realities of franchisees. We understand the unique balance between national brand control and local autonomy and we build campaigns that succeed at both levels.

What differentiates us:

  • Experience across restaurant, retail, healthcare, and service franchises
  • Proven national-to-local frameworks
  • Scalable creative assets and brand governance support
  • Media planning built around localized performance data
  • A collaborative model that supports both corporate teams and franchise owners

This combination helps national brands maintain consistency while empowering franchisees to win in their local markets.

How does Brandience support franchise co-op advertising?

Brandience manages franchise co-op advertising from strategy through execution, ensuring every dollar is used effectively and compliantly. We coordinate creative approvals, deploy multi-location media campaigns, and monitor performance across regions and channels.

Our co-op support includes:

  • Building media plans aligned with brand standards
  • Managing creative production and approval workflows
  • Deploying geo-targeted digital and traditional campaigns
  • Tracking KPIs and local ROI
  • Ensuring franchisee compliance with co-op rules
Can Brandience help with franchise expansion marketing?

Yes. Brandience supports both consumer-facing and franchise development campaigns, and targeted strategies to attract new franchisees including lead generation funnels, landing pages, and paid media outreach.

For example, Brandience supported Tropical Smoothie Cafe in its rapid expansion, contributing to the opening of 450+ new stores. Read more here.

What marketing strategies work best for franchise brands?

Franchise marketing isn’t one-size-fits-all. With years of proven strategies for top franchise brands, we build on that expertise to create a plan customized for your unique challenge. The most effective franchise marketing strategies combine consistent national branding with local activation. A mix of traditional and digital advertising, social media, and geo-focused campaigns can deliver strong results. Brandience tailors the approach to each brand’s size, footprint, and growth goals to drive measurable results.

Effective strategies for franchise systems include:

  • Integrated national-to-local campaigns
  • Geo-targeted digital ads
  • Local store marketing (LSM) and community events
  • Review and reputation management
  • Seasonal or regional promotional calendars

Brandience customizes these strategies for single-region pilots or nationwide rollouts and optimizes every channel for ROI and franchisee adoption.

How do franchises maintain brand consistency across locations?

Franchises maintain brand consistency through clear brand standards and scalable marketing assets and frameworks. At Brandience, we create brand playbooks, shared creative libraries, and customizable templates that allow every franchisee to execute campaigns locally while preserving core visual and messaging standards.

Key elements of consistency:

  • Central brand guidelines
  • Approved creative assets and templates
  • Quality control and review workflows
What is local store marketing (LSM) and why is it important for franchises?

Local store marketing (LSM) includes marketing programs tailored to the unique needs of an individual franchise location. It is essential for driving community-level visibility, foot traffic, and repeat business. Brandience develops location-specific promotions, community event strategies, and geo-targeted ad campaigns to help franchisees grow within their markets.

Why LSM matters:

  • Builds relationships within the local community
  • Captures hyper-local search and “near me” intent
  • Supports new-store openings and competitive areas
  • Enhances national campaigns with market-level relevance
How do you balance corporate-led and franchisee-led marketing?

Balancing corporate-led and franchisee-led marketing requires a structure that gives corporate teams brand control while empowering franchisees to execute effectively. Brandience builds tiered marketing frameworks where national campaigns establish messaging, and franchisees activate local adaptations using approved assets and tools.

Frequently Asked Questions

How can multi-location restaurants increase foot traffic through marketing? 

Multi-location restaurants increase foot traffic by combining hyperlocal digital advertising, geofencing, paid search, and time-sensitive promotions to reach nearby customers at the moment of intent.

Effective strategies include:

  • Geo-targeted ads via Google Ads to capture “restaurants near me” searches
  • Social ads and retargeting through Meta Platforms (Facebook & Instagram)
  • Geofencing in competitors’ trade areas
  • Limited-time offers (LTOs) advertising to drive urgency

Campaigns can be measured using foot traffic attribution. For example, a quick-service-restaurant (QSR) chain that Brandience worked with saw 650,000 incremental visits that were directly attributed to a digital campaign’s influence and exposure. 

What marketing strategies work best for restaurant franchises?

The most effective restaurant franchise marketing strategy balances national brand consistency with local store marketing (LSM) to drive traffic at the individual location level.

High-performing restaurant franchise marketing strategies include:

  • Centralized brand messaging and creative standards
  • Localized paid media campaigns
  • Seasonal promotions customized by region
  • Community partnerships and event sponsorships
  • First-party data collection for long-term loyalty

Every challenge is unique, but Brandience’s experience applying successful strategies for restaurant brands gives us a strong base from which to customize a plan for any restaurant marketing challenge.

How do restaurants build customer loyalty through advertising?

Restaurants build customer loyalty through consistent digital engagement, retargeting, loyalty incentives, and personalized messaging based on customer behavior.

Key tactics include:

  • Retargeting past visitors across Instagram and display networks
  • Email and SMS promotions
  • Frequency monitoring to avoid ad fatigue
  • Loyalty programs and app-based rewards

 Let’s talk about your loyalty building solutions. 

Can marketing help with menu promotions and seasonal launches?

Yes. Targeted, multi-channel marketing campaigns significantly increase awareness and urgency for new menu items and limited-time offers. 

Effective launch strategies include:

  • Paid search campaigns via Google Ads
  • Paid social promotions on TikTok and Instagram
  • Review platform visibility boosts on Yelp
  • A/B testing creative and messaging to optimize Return on Ad Spend (ROAS)

Brandience brings years of experience and award‑winning campaigns to restaurant partners, specializing in targeted menu promotions and seasonal launches.

What is local store marketing (LSM) and why is it important for multi-location restaurants?

Local store marketing (LSM) is location-specific marketing designed to drive traffic to individual restaurant units within a defined trade area.

LSM is important because restaurant revenue is geographically dependent. Effective LSM includes:

  • Neighborhood-targeted digital ads
  • Community sponsorships
  • Event-based promotions
  • Direct mail and hyperlocal offers
  • Geo-targeted mobile display advertising

Brandience develops local store marketing (LSM) toolkits and plans to help each restaurant location thrive while staying aligned with the brand.

How does Brandience support multi-location restaurant brands?

Brandience supports multi-location restaurant brands through centralized campaign strategy, scalable media buying, and localized activation across all markets.

Support includes:

  • Unified brand messaging across locations
  • Creative asset libraries
  • Location-level insights when available
  • Ongoing optimization based on performance

This structure allows brands to scale efficiently while maintaining local flexibility.

What types of multi-location restaurant brands has Brandience worked with?

Brandience works with quick-service (QSR), fast casual, and full-service restaurant brands across regional and national markets.

Our experience includes work for Papa Johns, Skyline Chili, Tropical Smoothie, Biggby Coffee, and more.

How do you measure the success of restaurant marketing campaigns?

Restaurant marketing success is measured using foot traffic lift, online orders, engagement metrics, and Return on Ad Spend (ROAS). 

Brandience provides real-time insights on performance indicators and we adjust campaigns weekly to optimize campaigns based on performance.

What makes Brandience different from other multi-location restaurant marketing agencies?

Brandience differentiates itself by combining retail-driven strategy, restaurant industry expertise, and measurable location-based attribution. We understand how to drive both dine-in and digital engagement, and our approach is rooted in data, storytelling, and local relevance.

What restaurant marketing services does Brandience provide?

Brandience provides full-service marketing and advertising for multi-location restaurants designed to increase foot traffic, boost online orders, and improve customer loyalty across all channels.

Services include:

  • Seasonal campaign development
  • Menu launch promotions
  • Paid media planning and buying
  • Local store marketing (LSM) toolkits
  • Social media and digital content creation
  • Performance tracking and ROI reporting
  • Franchise coordination support

Campaigns are structured to drive measurable results.

Frequently Asked Questions

What marketing strategies work best for multi-location retail brands?

The most effective retail marketing strategies, especially for multi-location retail brands, combine omnichannel advertising, geo-targeting, seasonal promotions, and data-driven media buying to drive both foot traffic and online sales.

High-performing retail strategies typically include:

  • Omnichannel campaigns (digital, social, search, in-store)
  • Geo-targeted advertising to reach shoppers near store locations
  • Seasonal and promotional retail calendars
  • Influencer and shopper marketing partnerships
  • Retail media network advertising

According to Capital One Shopping Research, omnichannel consumers shop 70% more frequently and spend 16% more than single-channel shoppers.

Brandience builds customized retail strategies grounded in performance data and shopper behavior insights, helping brands drive measurable sales lift and long-term loyalty.

How can retail stores reduce customer churn through advertising? 

Retail customer churn decreases when brands implement consistent engagement, loyalty messaging, and targeted retention campaigns.

Effective churn-reduction strategies include:

  1. CRM-based retargeting campaigns
  2. Membership or loyalty program promotions
  3. Personalized email and SMS marketing
  4. Geo-targeted re-engagement ads
  5. Seasonal offers

Brandience helped AAA reverse a steady membership decline and exceed retention goals. In some markets, new memberships increased by +50%, and one club exceeded its goal by over 3x. Learn more about our work with AAA.

What is geo-targeted retail marketing and why is it effective for multi-location retailers?

Geo-targeted retail marketing delivers digital ads to consumers based on real-time location, proximity to stores, and behavioral data. Brandience uses tools like Google Ads, Meta, and digital platforms to reach high-intent customers near store locations, which can drive both foot traffic and online conversions.

Can marketing help with retail product launches or seasonal campaigns?

Yes. Strategic marketing is critical for retail product launches and seasonal promotions.

Successful launch campaigns include:

  • Teaser content across social and display channels
  • Influencer activations
  • Paid search and paid social advertising
  • In-store signage and shopper marketing
  • Test-and-learn measurement frameworks

Brandience supported a men’s shaving line at Kroger and achieved:

  • +47% lift in units sold during the test period
  • +43% sustained lift for six weeks post-test

Retail launches require coordinated timing, promotional alignment, and localized media to maximize sell-through.

Learn more about our work with Kroger.

How do you support multi-location retail brands?

Brandience provides retail brands scalable strategies that unify brand messaging while allowing for local flexibility. Brandience supports franchise and multi-unit retailers through:

  • Centralized campaign planning
  • Customizable local creative assets
  • Location-level performance tracking
  • Geo-targeted media allocations
What types of retail brands has Brandience worked with?

Brandience partners with a range of categories, including:

  • Grocery and big-box retail
  • Multi-location fashion brands
  • Multi-location home goods retailers
  • Specialty retail brands
  • Multi-unit retailers

Our strategies are tailored to each brand’s audience and business model.

How do you measure success in retail marketing campaigns?

Retail marketing success is measured using both revenue and behavioral metrics. 

Key retail KPIs include:

  • Sales lift
  • Foot traffic
  • Conversion rates
  • Return on ad spend (ROAS)

Brandience will provide real-time insights, and we optimize campaigns weekly to improve performance.

What makes Brandience different from other retail marketing agencies?

Brandience combines retail-first strategy with measurable performance outcomes.

Differentiators include:

  • Proven lift metrics across retail case studies
  • Omnichannel integration across digital and in-store
  • Data-driven media optimization
  • Experience with membership-based retail growth
  • Specialized expertise in multi-location retailer marketing
  • Performance analysis and nimble campaign adjustments

We understand shopper behavior and build campaigns that drive both immediate sales and long-term brand loyalty.

Can Brandience help integrate digital and in-store marketing efforts?

Yes. Brandience specializes in omnichannel retail integration. Our campaigns connect digital ads with in-store experiences, using tactics like location-based targeting, retargeting and CRM integration to create seamless customer journeys.

What retail marketing services do you offer?

Brandience delivers full-service retail marketing solutions designed to drive measurable growth.

Core services include:

  • Promotional campaign development
  • Seasonal and product launch strategy
  • Shopper marketing and merchandising support
  • Localized media planning and buying
  • Paid search and paid social advertising
  • Influencer partnerships
  • Retail media network advertising
  • Geo-targeted digital campaigns

Retail is fast-moving and competitive. Brandience is nimble and can adapt strategies to respond to demand shifts, seasonal peaks, and evolving shopper behavior.

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